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Frequently Asked Questions
You can choose to pay via bank transfer, credit card, Alipay or Wechat pay...
Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days and delivered within 3-7business days...
The e-liquid part has a 6-month warranty period, and the functional part has a 12-month warranty period, both calculated from the manufacturing date on the packaging.
Once your order is shipped, you will receive a tracking nunmber via email or whatsapp. You can use this number on our logistics partner's website to track the status of your delivery...
You can contact our customer support team via our Whatsapp, email, or phone. Our support hours are : 24/7 (Monday to Sunday)